Privacy Policy
Effective Date: June 2025
At Tecneural Software Solutions Pvt. Ltd. ('Tecneural', 'we', 'our', or 'us'), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website or use our products and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information:
- Full Name
- Email Address
- Phone Number
- Company Name
- Country
- Job Title
- Project Requirements
- Information voluntarily provided through forms or communications.
Technical Information:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Referring Website
- Date and Time of Access
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to respond to enquiries, provide quotations and services, improve our website, communicate updates, provide support, detect fraud, and comply with legal obligations.
3. Information We Do Not Sell
Tecneural does not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Information Sharing
We may share information with cloud hosting providers, payment processors, analytics providers, legal authorities when required, and trusted partners involved in delivering our services.
5. Data Security
We implement appropriate administrative, technical, and organizational security measures including secure servers, encryption where appropriate, access controls, and monitoring.
6. Cookies
Our website uses cookies to improve functionality, analyze traffic, and enhance user experience. You may disable cookies through your browser settings.
7. Third Party Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
8. AI and Product Usage
Some products utilize Artificial Intelligence, blockchain technologies, automation, and cloud infrastructure. Customer data is used only to deliver requested services and is not used to train public AI models without explicit authorization.
9. Data Retention
We retain information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Rights
You may request access, correction, deletion, restriction of processing, withdrawal of consent where applicable, or a copy of your personal data.
11. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
12. International Data Transfers
Information may be processed or stored outside your jurisdiction with appropriate safeguards.
13. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.
14. Contact Us
Tecneural Software Solutions Pvt. Ltd.
India Office:
R. Parthasarathy Street
SS Colony, Madurai – 625016
India
USA Office:
5612 Crescent Ridge Dr
White Marsh, MD 21162
USA
Email: support@tecneural.com
Website: www.tecneural.com
15. Consent
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.